We are proud of our outstanding Customer Service and would sincerely appreciate every bit of feedback we can get, and we are looking forward to receiving yours!
My experience with parcel spot website, staff and online queries was great...quick and easy...and I was very happy to find competitive prices for courier services with the click of a few buttons. However...there was a significant difference between the estimated delivery date (which I selected and paid for) and the date the parcel was actually delivered, i.e. 8 days on a "Fedex priority" package. This was frustrating for both myself and the recipient of the package, as we did not get "priority" service.
Overall, the efficiency and service was excellent. Only issue was I did not know the collection time. I called at about 10h00 to enquire, was advised that they will check and let me know. This did not happen. Collection eventually happened at about 15h30. This is the only reason I rated service as 4 stars. Must admit, I was worried as I thought delivery may not happen, given the late collection time, and was pleasantly surprised when it delivered by 12h00 the next day. Well done.
My parcel was delivered very timely and I want to say Thanks to Parcelspot...
Very good - no problems. Good feedback and driver were very professional.
Thank you for excellent service. Parcel delivered quickly and all in tact. Wieslaw Kot
Excellent delivered before schedule
Extreamly good!!!! I am so thankfully!!!!
Your service is excellent. Highly recommend. Prices are excellent. The lowest price for the BEST service.
Excellent service thus far
I am very impressed with the service. It was quick and easy to make the booking. The communication thereafter was very good. I received my parcel in perfect condition the very next day (between different provinces). I will use this service again if I ever need to.
Great and speedy collection and delivery within five days. Excellent
Thanks for the excellent service Will definitely use your guys again. Kind regards Bennie
Everything good, thx.
Excellent service. Thank you.
Globeflight came the day collection was expected and delivered the parcel two days before scheduled delivery time. - excellent service from Globeflight.
I had three canisters with maps inside to be sent to Klerksdorp, Kimberley and Cape Town respectively. In the morning a driver arrived to collect but he was only asked to collect one parcel. We quickly filled in forms for the other two and he drove off to your depot and was told to report that I had 3 parcels to collect.\ A few hours later another driver arrived. I told him the story. In the afternoon a third driver arrived not knowing that the parcels had already been collected. The drivers were all very friendly and professionals but something must have gone wrong somewhere. I hope the system will improve. Kind regard Jesper Scheelke
Hassel free experience. Thank you
Good value for money. Cheaper then any other offering received and delivered as promised.
Prompt delivery and very reasonably priced. Would recommend to all family and friends.
Delivery was perfect. Fragile package was handled with care. Will definitely be using you guys again :)
All on time and easy to process the order from start to finish. Also more affordable than other options I found. Thank you.
Very good service. 5 Star
Five Star excellent service
I am sure Covid made your job more difficult. Thank you for making delivery possible.
Wow, delivered before delivery date. Thank you. Maybe you can just update your online tracking system. Parcel was delivered last week but was only updated yesterday
Excelent service will use you again in furture
1st class service I received my parcel long before expected delivery date. I will definitely recommend their services.
FANTASTIC SERVICE AND VERY QUICK DELIVERY WILL RECCOMENT TO EVERY ONE THYANKS