Prohibited Items

If you ship a parcel containing prohibited items, you cannot claim for any loss or damages to the parcel. If a parcel causes any damage associated with the transportation of prohibited goods, the Client is liable for the Carrier’s cost of damages.

Prohibited Items

  • Alcohol or tobacco products.
  • Perishable, infectious, odorous or hazardous goods.
  • Human and animal remains, ashes, livestock and plants.
  • Shipments packaged in bags, sacks and loosely packed containers.
  • Compressed gases or liquids, flammables.
  • Personal documents, passports, identity books, identity cards, driver's licences.
  • Objects of sentimental value.
  • Thermally unstable goods requiring controlled temperature.
  • High-value items such as currency, precious metals, artwork, sculptures, artistic and antique items, collectibles, credit or debit cards, lottery tickets, pearls, precious stones, jewellery, bullion, stamps, traveller's cheques.
  • Ammunition, firearms, explosives, swords, knives, sharp objects, imitations, replicas, fireworks or similar objects.
  • Furs, animal skins (from non-domesticated animals), ivory.
  • Illegal drugs and pharmaceuticals.
  • Musical instruments not in a hard case.
  • Packages addressed to PO boxes.
  • Dangerous goods commodities as per the ADR Convention list (International Road Transport of Dangerous Goods).
  • Goods that are inadequately packaged as per Parcelspot’s rules, those not packaged as per industry standards, or multiple packages tied together.
  • Glassware, porcelain, ceramic items.
  • Shipments exceeding weight and/or dimension limits as per Parcelspot’s order guidelines.
  • Tender documents.
  • Lithium batteries on air freight (ONX transport, not in the device).
  • Perishable or fragile foodstuff.
  • Furniture (boxed or unboxed) including flatpack furniture.

International Shipment Prohibitions

  • Alcoholic beverages, tobacco products and excisable goods.
  • Commodities listed in the ADR Convention.
  • Items valued above ZAR 50 000.
  • Drugs, medicines, vitamins, supplements, stimulaters, contraception.
  • Items containing oil or gasoline.
  • Pornographic materials.
  • Biological sample, Blood, cells, organs, urine, saliva.
  • Pressurised Containers, Aerosoles, gases.
  • Insect repellent.
  • Foodstuff.
  • Magnets.
  • Goods prohibited from being shipped by any applicable laws (for example, because of their content, the intended recipient or the country to / from which they are to be sent). Applicable law includes all laws, subordinate legislations (e.g. decrees, regulations or actions) on the basis of which sanctions can be imposed, as well as any trade restrictions and economic sanctions against countries, persons, or entities (e.g. embargoed), including measures established by the United Nations, the European Union and the Member States of the European Union such as Malta, Cyprus, Greece and the islands outside Europe.