Prohibited Items

If you ship a parcel containing prohibited items, you cannot claim for any loss or damages to the parcel. If a parcel causes any damage associated with the transportation of prohibited goods, the Client is liable for the Carrier’s cost of damages.

Prohibited Items

  • Alcohol or tobacco products.
  • Perishable, infectious or odorous items.
  • Human and animal remains.
  • Live animals and plants.
  • Shipments packaged in bags, sacks and loosely packed containers.
  • Personal documents, passports, identity books, identity cards, drivers licences.
  • High-value artworks.
  • Objects of sentimental value.
  • Thermally unstable goods requiring controlled temperature.
  • High value items such as cash, precious metals, artistic and antique items, collectables, securities, credit or debit cards, lottery tickets, pearls, precious stones, jewellery.
  • Ammunition, firearms, explosives, fireworks and similar objects.
  • Furs, animal skins (from non-domesticated animals), ivory.
  • Illegal drugs and pharmaceuticals.
  • Musical instruments without a hard case.
  • Packages addressed to post office boxes.
  • Dangerous goods commodities as per the ADR Convention list (International Road Transport of Dangerous Goods).
  • Goods that are inadequately packaged as per Parcelspot’s rules, those not packaged as per industry standards, or multiple packages tied together.
  • Shipments exceeding weight and / or dimension limits as per Parcelspot’s order guidelines.
  • Tender documents..

International Shipment Prohibitions

  • Alcoholic beverages, tobacco products and excisable goods.
  • Commodities listed in the ADR Convention.
  • Items valued at R 20 000.
  • Drugs and medicines.
  • Items containing oil or gasoline.
  • Pornographic materials.
  • Goods prohibited from being shipped by any applicable laws (for example, because of their content, the intended recipient or the country to / from which they are to be sent). Applicable law includes all laws, subordinate legislations (e.g. decrees, regulations or actions) on the basis of which sanctions can be imposed, as well as any trade restrictions and economic sanctions against countries, persons, or entities (e.g. embargoed), including measures established by the United Nations, the European Union and the Member States of the European Union such as Malta, Cyprus, Greece and the islands outside Europe.

Air Transport Prohibitions

  • Batteries and accumulators.
  • Pressurised containers (e.g. common aerosols).
  • Explosive substances and objects.
  • Supercooled gases and liquefied gases.
  • Materials susceptible to self-ignition.
  • Flame retardants.
  • Oxidising substances.
  • Corrosive substances.
  • Other commodities listed in Dangerous Goods Regulations (DGR), issued by the International Air Transport Association (IATA).