Packaging Instructions

Our main priority is to get your shipments to their destinations safely. You can assist us with careful packaging and preparation. If you do not follow the recommendations, the carrier may refuse your improperly packaged parcel, add a surcharge and / or reject any potential claims.

Packaging regular parcels properly

What not to do!

  • Do not send your parcels bundled, always separately! Bundled packages may be loosened during transport and in extreme cases cannot be assigned to the shipment. Some carriers allow multiple packages to be sent in one shipment and only the total weight is considered.
  • Do not use the „Fragile“ label as a substitute for adequate packaging! Drivers will be careful and cautious but machines and sorters cannot read the alert.
  • Do not write the contents or value of the contents on the package! Instead, state them when entering the information into ParcelSpot SA’s system. We only work with trusted carriers but opportunity makes a thief.
  • Do not use thin adhesive tapes or weak strings! Packages are best secured with rigid tape.
  • Do not use a box that cannot hold at least five times the weight of the parcel! Your parcel is not alone in the truck. Check the maximum weight information when buying packaging materials.
  • Do not send parcels smaller than A5! Stick labels on the flattest surface. Automatic sorting will not work if you wrap the label around a corner.
  • Do not use cylindrical tubes to transport maps, pictures or drawings. Although a rigid, round tube can protect your expensive drawings adequately, we recommend using boxes with a triangular cross-section inside them.