COVID-19 UPDATE

Cash Back

In addition to your automatic 10% upfront discount on all orders placed as a registered Customer, you also receive extra cash back based on your total spend for the month. This will be credited to your account at the beginning of the following month. The more you spend, the more you save - as per the table below.

Previous Month’s Spend (excl. VAT)	Cash Back	Upfront discount	Total Savings
Under R 2 500	0 %	10 %	12,5 %
> R 2 500	1,5 %	10 %	11,5 %
> R 5 000	3,5 %	10 %	13,5 %
> R 10 000	7 %	10 %	17 %
> R 15 000	9,5 %	10 %	19,5 %
> R 30 000	12,5 %	10 %	22,5 %
> R 60 000	16 %	10 %	26 %

Please Note: Cash Back is subject to achieving the minimum monthly spend in the previous month and must be used within the current month. Ts&Cs apply.

Cash Back T’s & C’s

Cash Back is based on the total of the previous month’s invoices (the total amount you have spent in the month). For example, if you have spent R5,000 in January, you will receive a R250 credit in your account in February, to redeem against your orders placed in February.
Cash Back will be used first to pay for your next orders until it is depleted.
The Cash Back is credited to your account and is not refundable.
The Cash Back is calculated on a calendar month and is added automatically to your customer account.
Cash Back and payments made into your account can be applied simultaneously.
Cash Back will be used up first before any other payment method will apply (positive credit balance, credit card, debit card or EFT).

Acount Top Ups

Customers can top up their account balances by clicking on “Top Up Account”.
Any top up made is refundable upon request and will be credited into the bank account from where the payment was made.

Underdeclared Packages

If a parcel is found to be heavier and / or larger than what was stated by the Customer upon ordering, the Customer is liable for the pricing difference between the under declared weight / dimensions and the actuals as determined by the courier depo. Parcelspot reserves the right to bill the Customer for the difference, if applicable.